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F.A.Q.
To guide you effectively, you'll find below a set of frequently asked questions and answers about our products and disinfection with UVC and ozonated water.
For more specific questions
If you can't find the answers to your questions in our FAQ, don't hesitate to send us a message. We look forward to hearing from you.
Questions & answers on
UVCs
We are improving this technology, already used in disinfection since 1908, to make it more economical, ecological and efficient.
Ultraviolet rays are part of the solar light spectrum (UVA; UVB; UVC). Endowed with great germicidal properties, this invisible radiation emits in the 100-400 nanometer (nm) wavelength range. UVC technology purifies air, water and surfaces in depth, thanks to ultraviolet radiation in the 200-280 nm range. On contact with viruses or bacteria, UVC instantly deactivates their DNA, rendering them totally harmless. Its proven efficacy eliminates 99.99% of pathogens, without any chemicals or toxic residues, leaving your spaces sanitized and free from any health hazard.
All surfaces exposed to light rays will be disinfected.
Example: NanoPur-T located in the center of the room: the top of a table will be exposed, the underside not.
No, that's one of the advantages of UVC technology: no chemicals, toxins or caustics for disinfection.
DO NOT EXPOSE YOURSELVES TO UVCs, as their frequency is different from that of UVAs (which are used for tanning). Doing so can cause serious eye damage and severe burns. It's impossible to tan with UVC rays, which are only germicidal. The sun's rays suitable for tanning are UVA and UVB.
UVCs do not remove stains; their functions are germicidal only. The use of a UVC device on your clothes or fabrics will have the effect of severely deteriorating the textile.
Indeed, repeated exposure to UVC can cause changes in the appearance (alteration of color) or texture (roughness) of organic materials and certain plastics. However, this will only really be noticeable to the naked eye after several thousand hours of high-power exposure.
No, you can use your equipment for several hours a day if you need to. Simply take the necessary steps to avoid exposing people, animals and plants to UVC rays.
Some UVC lamps on the market emit waves at 185 nm, the frequency at which Ozone gas (highly toxic) is produced. Our lamps are all tested and calibrated to emit at 253.7 nm, and are specially coated with quartz to block the 185 nm frequency. This frequency does not release toxic substances; it is only the UVC radiation that destroys bacteria, viruses, DNA and RNA.
UVC is dangerous to humans when exposed. The main biological effects of ultraviolet radiation are thermal. Excessive exposure can cause skin burns and eye damage. (More than 15 seconds at 1 meter from the device). Our products are equipped with 7 safety features (motion detector, remote shutdown, audible signal, signaling kit, etc.) to guarantee safe use of UVC.
Using a UVC device is more effective than using a spray, thanks to its radiation system. What's more, disinfectant sprays have a number of drawbacks to consider, such as high environmental impact and high toxicity.
Disinfectant sprays are antibacterial cleaners based on toxic products such as didecyldimethylammonium chloride. UVC devices, on the other hand, are neither toxic nor polluting. Their sole energy source is ultraviolet radiation.
Fumigant disinfection is no more effective than UVC disinfection. Thanks to its radiation system, your UVC unit can disinfect every part of a room. And unlike smoke disinfection, it's effective, inexpensive and non-toxic.
UVC poses no toxic risk to foodstuffs. On the other hand, they can alter the shelf-life and increase the ripeness of fruit and vegetables.
Questions & answers on
Ozonated water
Our plants transform water into an oxidizing agent with 99.99% disinfectant power. After complete oxidation, the solution reverts to pure water.
Ozonated water, scientifically known as aqueous ozone, is a dissolution of ozone in water. With electrolytic ozone generators, water that has been subjected to an electrical charge can cause ozone to form in the water supply. Aqueous ozone is an exceptionally powerful oxidizing agent. It enables surfaces to be disinfected and cleaned quickly and efficiently. When ozone particles come into contact with viruses, bacteria, germs and other biological agents, ozone reacts instantly to degrade micro-organisms at the cellular level. Compared with other common industrial disinfectants such as chlorine, ozonated water is more effective and faster-acting.
Yes, ozonated water produced by electrolytic ozone generators, such as our own, is safe for humans. What's more, ozone can also oxidize certain minerals, removing manganese and iron from drinking water.
Yes, after 2 hours in an open container, you can irrigate any plant without any problem, as the ozone will have evaporated. In some cases, ozonated water can still have curative effects on certain plant pests and diseases.
After one hour of continuous ozone water flow, the ozone concentration in an unventilated 5 m² room did not increase. Measured with a calibrated instrument with a sensitivity of 0.01 ppm.
With ozonated water, chemical cleaning agents like chlorine are no longer needed to sterilize your home or workplace. All a business or home needs to generate ozone on site is a constant supply of filtered water when using our electrolytic ozone generator, which represents huge environmental benefits.
Aqueous ozone is considered safe (GRAS) by the FDA (US Food and Drug Administration) and is generally safer than many traditional chemical-based cleaners on the market.
Ozonated water generated by electrolytic ozone generators is a powerful disinfectant, yet it is not corrosive or irritating to the skin. Producing ozonated water presents no fire hazard and a very small chance of outgassing traces of ozone gas with properly functioning equipment.
It is important to note that there has never been a fatality attributed to contact with ozonated water. On the other hand, there are daily reports of deaths linked to popular household cleaning products.
Ozone not only instantly eliminates harmful bacteria, but leaves no chemical traces or odours. It has the ability to thoroughly clean instruments and surfaces without using hazardous chemicals or leaving chemical residues.
After spraying, let the ozone-infused water stand for 30 seconds before wiping or air-drying. Any remaining water evaporates and the ozone reverts to oxygen, leaving no chemical residue.
It has cleaning power comparable to hospital-grade disinfectants registered by the EPA (US Environmental Protection Agency). Several aqueous ozone solutions have been scientifically tested against a wide range of bacteria and viral strains. It has significantly shorter residence times than many disinfectants on the market, enabling surfaces to be disinfected and cleaned in less than 30 seconds.
The typical half-life of aqueous ozone produced by on-site production equipment in a water supply is 15 minutes. This means that in the first five to ten minutes after our unit delivers the electrical charge to produce the ozone, the water is at its most powerful as a super-oxidant and disinfectant agent. In most cases, two hours after the charge, all the ozone molecules disperse spontaneously and revert to ordinary oxygen.
If you use aqueous ozone instead of chlorine, ammonia or other cleaning agents, you won't have to pay for cleaning products on a regular basis.
More importantly for businesses, this eliminates the need for cleaning teams to visit your organization frequently and carry out disinfection. What's more, companies can free up the storage space they would otherwise need to keep disinfecting agents on site.
Questions & answers on
Our products
Our products help reduce the energy, cost and environmental impact of manual disinfection.
The NanoPur-T isn't bulky. Retractable and on wheels, it's designed for maximum convenience. Its dimensions are 45×110 cm when retracted, and 45 x 191 cm when the neon track is extended. Weighs 18 kg.
These are two very different products. Serinity has a greater range of action than NanoPur-T, so may be suitable for larger disinfection surfaces.
The stainless steel casing of our machines is sturdy, but UVC machines must be handled with care, as the lamps are very fragile. All our UVC machines come with a 3-year warranty on labor, and a 5-year warranty on parts.
Yes, all our products are made in France. In fact, they are entirely designed and manufactured in our workshops in France, for easy, safe use.
Simply contact us on 04 84 51 21 02 to replace your machine. You'll receive your new machine within 3 weeks.
The UVC lamp has a service life of 9000 hours. After 9000 hours of operation, its efficiency will be reduced, so it is advisable to replace the bulb.
To obtain replacement parts or bulbs, please contact:
Your electrical installer.
Our service department on 04 84 51 21 02.
Or email contact@dt-solution.fr
The maximum disinfection area is 100 m² around the unit. Beyond this area, disinfection will be poor. For disinfection greater than 100 m², it is preferable to use the Serenity.
In the event of breakage or damage to your product upon receipt, please contact us by telephone on 04 84 51 21 02.
Your product will be replaced as soon as possible.
It is possible to exchange or refund your machine, but only under certain conditions.
For more information, please visit the product page.
The unit requires no special maintenance, apart from an annual or biannual check of the ozone level and flow rate.
Dust your lamps regularly with an electrostatic duster. You can use a clean microfiber cloth soaked in glass cleaner to clean the lamp as needed, for example, if you use it in greasy or particle-laden environments. Some of our products come with protective caps, so please use them.
One of our major assets is that we can modulate and adapt your central unit to suit your needs, i.e. we can adapt it to your street cleaners, taps, etc.
